Last updated: May 19, 2026
30-Day Return Window
You have 30 calendar days from the date you receive your item to request a return.
Conditions for return
To be eligible for a return, the item must be:
Unused and in the same condition that you received it
In its original packaging (including all tags, boxes, and accessories)
A quality issue (e.g., manufacturing defect) – we also accept returns for non-defective items as long as the above conditions are met
Non-returnable items
Gift cards, final sale items, and intimate apparel (for hygiene reasons) are not returnable.
Free return shipping
We offer free return shipping – no restocking fee.
Return address
12 Randolph Street, Passaic, NJ 07055, United States
How to start a return
Contact us at info@dfynnesell.com with your order number and reason for return.
We will send you a prepaid return shipping label (within 1 business day).
Pack the item securely and attach the label. Drop it off at the carrier’s location.
Refund processing
Once we receive and inspect your return (usually within 1–2 business days after delivery), we will process your refund.
Refunds are issued to your original payment method (Visa, MasterCard, or PayPal).
After we submit the refund, please allow 7–10 business days for the funds to appear in your account (bank processing times vary).
Late or missing refunds
If you haven’t received your refund after 10 business days, first check your bank account again, then contact your credit card company or PayPal. If the issue persists, reach out to us at info@dfynnesell.com.